Privacy Policy
Home Privacy Policy

This Privacy Policy describes how https://www.lashbrowinstitute.co.za/ (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

Device Information

  • Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our web host or analytics tools integrated into WordPress.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with marketing based on your preferences.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with payment processors or fulfillment services integrated with WordPress.

Customer Support Information

  • Examples of Personal Information collected: Information you provide when seeking assistance.
  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • Web Hosting: We use WordPress to power our website. You can read more about how WordPress handles privacy here: https://wordpress.org/about/privacy/.
  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information, or to protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you.

To opt out of targeted advertising:

For additional opt-out options, visit the Digital Advertising Alliance’s opt-out portal.


Using Personal Information

We use your Personal Information to provide our services, process orders, and improve the Site experience.


Changes

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.


Contact

For more information about our privacy practices, questions, or complaints, contact us by e-mail at Frontdesk@lashbrowinstitute.co.za.

Last updated: 9 January 2025